Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Graduates will work as a Certified Scrum Master or Product Owner in organizations managin projects through the Scrum process, removing impediments and liaison as a servant leader while coordinating with cross functional teams. The Certified Scrum Master (CSM) and Product Owner certification covers the Scrum framework, including team accountabilities; events, and artifacts, and helps individuals learn how to guide teams in applying Scrum effectively.